Take your telehealth store from idea to fully live.
We guide you through every step of launching a telehealth brand: platform setup, onboarding, LegitScript certification, and getting your products live and ready to sell.
One partner for the whole launch, so you don’t have to juggle vendors.
How it works
Four phases from first email to first order
A clear, step-by-step path, so you always know what’s done, what’s next, and when you’ll be live.
Get started
We shape your offer and plan the launch around it.
- Business model and offer strategy
- Product and treatment selection
- Platform and partner guidance
Onboarding
We build and configure your store with you.
- Store and brand setup
- Patient intake forms
- Pharmacy and provider network setup
LegitScript certified
We take care of the paperwork that keeps you compliant.
- Readiness review of your site
- Application prep and submission
- Help answering reviewer questions
Fully live
Your products go live and orders start coming in.
- Products published and tested
- End-to-end test orders
- Post-launch support
LegitScript certification
Get through the step that stalls most launches
Many payment processors and ad platforms require LegitScript certification before a telehealth business can process payments or advertise. We get your business ready and walk you through the entire application.
Readiness review
We review your site, policies and partners against LegitScript’s standards before you apply.
Application support
We help you gather documents, complete the application and respond to follow-ups.
Fewer delays
We catch problems early, before they turn into rejections or long back-and-forth.
Who we help
Built for telehealth founders at every stage
First-time founders
You have a brand idea but don’t know where to start. We give you a clear plan and see it through with you.
Stalled launches
You’ve started, but onboarding or certification has stalled. We step in and get things moving again.
Growing brands
You’re already live and want to add new products or treatment lines without slowing down.
Pricing
One flat fee. Your whole launch.
Every plan takes you from first email to fully live. Pick the level of support that fits how hands-on you want us to be.
Essential
For founders who want expert guidance and are happy to handle some of the setup themselves.
Covers your full launch
- Full launch, including:
- Launch strategy and product planning
- Store, intake and pharmacy setup
- LegitScript application prep and submission
- Products published and test orders run
- Email support (2 business day replies)
- Bi-weekly check-in calls
- 2 weeks of post-launch support
Accelerated
For founders who want us working alongside them to launch faster.
Covers your full launch
- Everything in Essential, plus:
- Priority email and chat support (1 business day replies)
- Weekly check-in calls
- Help answering LegitScript reviewer questions
- 30 days of post-launch support
White-Glove
For founders who want us to take the launch off their plate.
Covers your full launch
- Everything in Accelerated, plus:
- Dedicated launch manager
- Same-day support
- We manage your partners and vendors for you
- 60 days of post-launch support
- Help adding your first new product after launch
Not sure which plan fits? Email us and we’ll recommend one.
FAQ
Common questions
How long does it take to go live?
It depends on your products and how quickly documents come together. LegitScript review is usually the longest step. Once you email us, we’ll give you a realistic timeline for your launch.
Do you guarantee LegitScript certification?
No. LegitScript makes the final decision. What we do is get your business, website and documents as ready as possible, and support you through the process to reduce the risk of delays or rejection.
Do I need to have a platform already?
No. If you’re starting from scratch, we’ll help you choose the right platform and partners. If you already have one, we’ll work within your current setup.
What happens after I’m live?
We don’t disappear at launch. We stay with you through your first orders and can help you add new products, intakes or treatment lines as you grow.
Ready to go live?
Email us with a few details about your business. We’ll review where you are today, map out the steps to launch, and tell you how long it should take.
GoLive provides consulting services and is not affiliated with or endorsed by LegitScript. Certification decisions are made solely by LegitScript. GoLive does not provide medical, legal or pharmacy services.